Privacy Policy

Eastern Medicine – Dr Stephen Phillips

Eastern Medicine is committed to protecting your privacy and handling your personal and health information in accordance with Australian privacy law.

Information We Collect

We collect personal and health information that is reasonably necessary to provide healthcare. This may include your contact details, medical history, treatment records, appointment information and payment details.

How We Use Your Information

Your information is used to provide healthcare, maintain clinical records, communicate about appointments and treatment, process payments, and meet legal or professional obligations.

We do not sell your personal information.

Storage and Security

We take reasonable steps to protect your information. Patient records are stored using reputable healthcare software and service providers that use industry-standard security measures, including encrypted storage where available.

No electronic system can guarantee complete security. We cannot guarantee that information stored or transmitted electronically will always be free from unauthorised access or cyber incidents beyond our reasonable control.

Sharing Information

We may disclose personal or health information where appropriate for your care, practice administration, or where required or permitted by law. We handle such information with care and in accordance with applicable privacy requirements.

Electronic Communication

If you contact us by email, SMS or other electronic means, you acknowledge these methods may not always be secure. Please avoid sending sensitive health information electronically unless necessary.

Access and Correction

You may request access to your personal information or ask us to correct inaccurate information, subject to applicable legal requirements.

Contact

Eastern Medicine – Dr Stephen Phillips
Website: www.easternmedicine.com.au
Email: info@easternmedicine.com.au

This Privacy Policy may be updated from time to time.